Frequently Asked Questions
What do I get with a subscription?
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A CareHinge subscription gives you access to all 6 prevention programmes free of charge, AI health monitoring,
WhatsApp reminders, your Health Passport, and the ability to consult with MDCN-verified doctors.
Do I pay extra for doctor consultations?
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Yes. You only pay for consultations when you need them. There are no hidden fees or monthly consultation charges.
You pay directly to the doctor for each consultation.
Can I cancel my subscription anytime?
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Yes. You can cancel your subscription at any time. You'll continue to have access until the end of your current
billing period. No long-term contracts.
Are the doctors verified?
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Yes. All doctors on CareHinge are MDCN-verified Nigerian doctors with valid practising licenses.
You can view their credentials before consulting.
How do I access the prevention programmes?
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Once you subscribe, you can enrol in any of the 6 prevention programmes through your dashboard.
Each programme has a customised schedule of tests, AI monitoring, and doctor-reviewed alerts.
